Overview
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Responsibilities
MV Transportation is seeking an Information Technology Manager. This individual shall be a self-starter, highly motivated and able to work in a fast-paced environment. The Information Technology Manager will provide end-user support for Windows, Microsoft 365 including Outlook, Word, Microsoft Excel, Trapeze, and Viewpoint. The Information Technology Manager is responsible for handling various technology issues related to a transit environment and supporting corporate infrastructure.
Responsibilities:
- Provide support for MV’s IT environment for the operations control center.
- Desktop, telephone, application, & network support.
- Assist with Business Applications that are MV and/or Client owned.
- Assists with the procurement of all software, hardware and other IT supplies.
- Manage relationships with IT employees and outside vendors.
- Document business processes and align MV IT solutions.
- Ensure suitable documentation exists and is maintained for IT operations and software development.
- Ensures that company assets are maintained responsibly.
- Other duties as assigned.
Trapeze Software Application Responsibilities:
- Provides support for MV and Mobility Transportation (MTA) staff for existing Trapeze scheduling, routing, dispatch, eligibility and customer service applications.
- Develops best-practices and recommends system improvements to optimize features and modules within the Trapeze environments.
- Assists with testing, installation, implementation and training of application upgrades, as well as new applications, including planning and analysis tools, as they relate to the contract.
- Create and/or edit documentation related to the installed applications.
- Assists with data forecasting and run-cut implementation.
Qualifications
Talent Requirements:
- Highly proficient with Trapeze transit software is preferred.
- Proficiency with Active Directory, relational databases (MS SQL Server preferable) and networking.
- Experience writing complex queries in relational databases, with a preference for SQL especially T-SQL/Microsoft SQL Server 2016
- Experience supporting Windows 7, 10, Server, 2012 & 16, and Microsoft Office applications.
Desired Qualifications:
- Excellent communication and decision-making skills.
- Experience with desktop, server and network management tools.
- Advanced Excel skills, including the use of complex and dynamic formulas, Pivot Tables, Power Query, and Visual Basic Macros. What-If Analysis and Forecasting are also highly desirable.
- Experience with scripting and automation tools, including but not limited to Microsoft Power Automate.
- Experience with low-code/no-code tools, including but not limited to Microsoft Power Apps.
- Experience with data analysis and communication.
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
