Maintenance Quality Assurance Manager in Los Angeles, CA at MV Transportation

Date Posted: 9/23/2019

Job Snapshot

Job Description

MV Transportation is seeking a Maintenance Quality Assurance Manager for the Quality Assurance program of local vehicle maintenance and facility maintenance operations in compliance with State and Federal regulations and corporate and client policies. The Quality Assurance Manager observes, inspects, evaluates and reports to the Maintenance Manager on the safe and efficient maintenance and repair of the fleet and facilities.

Responsibilities include, but are not limited to the following:

  • Complete a random audit sampling of vehicles and facility maintenance weekly.
  • Ensure policies and procedures are followed throughout vehicle and facility maintenance departments.
  • Reviewing daily work production from maintenance leads/supervisors and other maintenance personnel.
  • Develops policy and procedures that ensure compliance with all company and client SOPs.
  • Track and analyze road calls, comebacks, rework of mechanics and technicians as well as related processes.
  • Advise of any deficiencies and actions necessary to remedy those deficiencies in follow up with maintenance management team.
  • Reviews deficiencies with management team to ensure corrective action and or training.
  • Meets with Maintenance Manager to discuss issues leading to poor performance.
  • Ensure information related to any changes in policy or procedures within the department.
  • Ensure all administrative tasks are handled as required or assigned.
  • Provide support to Maintenance Manager, Supervisors and Leads as requested.
  • Spot check electronic vehicle inspection process.
  • Conducts various division specific audits and assist during corporate generated audits.
  • Assist in facility audits to ensure constant and consistent compliance.
  • Perform other duties as assigned.

Talent Requirements:

  • High School diploma; two-year technical degree preferred.
  • Minimum 10 years public transit Operations and/or Maintenance and management experience.
  • Ability to formulate and implement short- and long-range operating plans.
  • Ability to inspect and evaluate all aspects of the maintenance program.
  • Ability to inspect and evaluate all aspects of vehicle operations and safety.
  • Analytical skills sufficient to accurately identify, evaluate and resolve operating processes both effective and ineffective.
  • Ability to communicate positive win-win solutions to all levels of the organization.
  • Familiar with federal, state and local regulations.
  • Familiar with industry standards for public transit maintenance and facility maintenance.
  • Familiar with the contract and client standards for Operations and Maintenance of services.
  • Familiar with company policies and procedures.
  • Excellent organization skills.
  • Excellent attention to detail skills.
  • Excellent written and verbal skills.
  • Ability to successfully supervise subordinates.
  • Understands the financial aspects of a multi-faceted public transit Operations and Maintenance Quality Assurance program and the impact on the overall value of the product to the client.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.