Senior Vice President of Microtransit Services in Dallas, TX at MV Transportation

Job Description

As Senior Vice President of Microtransit Services, you will lead our Microtransit team, overseeing all aspects of the business, from strategy development, planning and implementation. You will be responsible for the development and execution of all Microtransit initiatives to ensure the efficient and effective delivery of services that meet or exceed customer expectations. A key element of the role will be to generate leads proactively by engaging directly with clients to understand their challenges. This role will become an Industry expert in all aspect of Microtransit service. You will also work closely with the executive team to drive innovation and growth across the organization focused on the Microtransit Market segment.

Responsibilities:

• Lead the development and execution of the Microtransit business strategy, in alignment with the company's overall goals and objectives.
• Monitor market trends and competitor activities to identify potential risks and opportunities
• Collaborate with the executive team to identify and pursue new business opportunities and revenue streams
• Act as a spokesperson for the Microtransit business, representing the company at industry events and other public forums
• Manage and mentor a team of direct and indirect reports, including key personnel responsible for the Microtransit business. Focused on Consulting, planning, design and implementation.
• Establish and maintain relationships with key stakeholders, including government agencies, customers, and other industry partners to become and industry SME on Microtransit services.
• Oversee the development and implementation of operating plans, budgets, and performance metrics for the Microtransit business
• Develop and implement policies and procedures to ensure compliance with regulatory requirements and company policies
• Continuously evaluate and improve the effectiveness of operations, including service quality, efficiency, and safety

Talent Requirements:

• Bachelor's degree in business administration, Transportation Management, or related field; MBA preferred
• 10+ years of experience in transportation operations, with some experience in Microtransit preferred
• Strong leadership skills with a track record of managing and developing high-performing teams
• Demonstrated ability to develop and execute business strategies that drive growth and profitability
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal and external stakeholders
• Experience working with government agencies and other regulatory bodies
• Strong understanding of technology and how it can be leveraged to improve operational efficiency and customer experience
• Experience deploying new service models with major technology components.

During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.