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Training and Compliance Manager in San Francisco, CA at MV Transportation

Date Posted: 4/16/2021

Job Snapshot

Job Description

MV Transportation is seeking an experienced Training and Compliance Manager who will manage the driver hiring process, driver training program as well as manage compliance with State and Federal regulations and corporate and client policies. The Training and Compliance Manager may provide classroom instruction to new hire candidates and incumbent employees in defensive driving, passenger assistance, documentation, route planning/mapping, service area familiarization, emergency procedures and all aspects of a vehicle operator position; ensures compliance with federal, state and local regulations and company policy.

Job Responsibilities:

Recruitment and Hiring:

  • Audit new hire and veteran operator training programs to ensure that all operators receive the minimum initial training and that all employees receive required annual and on-going training
  • Maintain training and personnel files
  • Establish and maintain application flow log
  • Schedule and perform applicant interviews
  • Administer pre-employment drug and background checks
  • Ensure all required paperwork and documentation is complete and sent to Corporate Office

Training of Operators:

  • Create, implement, and maintain effective cadetting and training schedules
  • Develop a standard operating procedure for the driver training program
  • Create and establish process flow for driver training to encompass the trainers, operations, and local management team
  • Observe trainers and cadet training behind the wheel as necessary
  • Maintain all training records
  • Continuing training as needed to ensure the success of new operators
  • Ensure that all project training materials are up to date, that necessary supplies are available and that inventories are secured and kept up to date

Compliance:

  • Audit monthly or annual ongoing/refresher training in topics relevant to the service and service area and in a timely manner
  • In conjunction with corporate staff, audit all aspects of the Drug and Alcohol Testing program including pre-employment, random and post-accident testing requirements. Conduct regular reviews of local testing facilities ensuring compliance with corporate and federal policy
  • Ensure the trainers completely and accurately document all training activities
  • Conduct regular audits of employee training files and vehicle maintenance files and conduct regular facility safety audits ensuring compliance with OSHA and EPA regulations and related corporate policies
  • Audit all operator performance reviews, ride alongs, road checks and evaluations for compliance according to local and corporate policy and requirements. Provide feedback and follow up for operator performance reviews and identify individual training needs where necessary
  • Provide regular reports to local and corporate management staff of safety department efforts, claims status, training efforts, accident history, worker's compensation claims status, and other required information

Talent Requirements:

  • High school diploma or equivalent
  • Clean driving record
  • Must have a current driver's license for a minimum of three (3) years
  • Obtain and maintain a current DOT physical
  • Excellent verbal and written communication skills
  • Working knowledge of word processing and spreadsheet software
  • Strong organizational skills required
  • Excellent customer service required
  • Act as a back-up for the District Safety Director
  • One (1) to three (3) years of training experience
  • Experience as a Behind the Wheel Instructor preferred
  • Experience as a Classroom Instructor preferred

During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.