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Training Manager in Naples, FL at MV Transportation

Date Posted: 4/26/2021

Job Snapshot

Job Description

MV Transportation is seeking an experienced Training Manager who will manage the Paratransit certification, re-certification and travel training program. The Training Manager will provide applications, assessments and classroom/field travel training to new customers and incumbent customers in route planning/mapping, service area familiarization, emergency procedures and mobile application use.

Job Responsibilities:

Certification and Re-certification

  • Maintain customer files
  • Establish and maintain certification/re-certification logs
  • Schedule and perform customer interviews and assessment
  • Administer application process and financial/doctor form verification
  • Ensure all required paperwork and documentation is complete before certification

Training of Customers

  • Perform classroom instruction which meets or exceeds MV requirements
  • Perform skills course training as necessary
  • Create, implement, and maintain effective outreach and training schedules
  • Perform observation and cadet training behind the wheel as necessary
  • Maintain all training records
  • Continuing training as needed to ensure the success of new customers

Talent Requirements:

  • High school diploma or equivalent
  • Clean driving record
  • Must have a current driver's license for a minimum of three (3) years
  • Obtain and maintain a current DOT physical
  • Excellent verbal and written communication skills
  • Working knowledge of word processing and spreadsheet software
  • Strong organizational skills required
  • Excellent customer service required
  • Able to perform all duties as necessary
  • One (1) to three (3) years of training experience
  • Able to work independently and self-starter
  • Able to create and maintain filling system

During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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