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Classroom Trainer / Road Supervisor in Canby, OR at MV Transportation

Date Posted: 1/8/2021

Job Snapshot

Job Description

MV Transportation is seeking a Classroom Trainer/Road Supervisor to provide classroom instruction and behind-the-wheel instruction to new hire candidates and incumbent employees in defensive driving, passenger assistance, documentation, route planning/mapping, service area familiarization, emergency procedures and all aspects of a vehicle operator position. The Road Supervisor will monitor street operations according to client, operations, and safety department requirements.

Responsibilities include but not limited to:

  • Assist in initial screening of new hire candidates to ensure that client and corporate qualifications are met and that training efforts meet the staffing needs of the project.
  • Community outreach to identify potential new hire candidates as well as the most appropriate recruiting sources.
  • Provide classroom instruction according to corporate and client specifications in all aspects of public transit commercial vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity.
  • Provide monthly and/or annual ongoing/refresher training in topics relevant to the service and service area and in a timely manner.
  • Assist safety and training department in identifying additional or refresher training needs based on current trends within the employee base.
  • Ensure a fully equipped complement of vehicle operators to provide service according to the contract guidelines.
  • Document all training activities and ensure accurate completion of all training related employee records.
  • Establish relationships with key client agency personnel to identify additional training needs, resources and opportunities.
  • Provide feedback and follow up for operator performance reviews and identify individual training needs where necessary.
  • Assist the safety and training department in incident and collision investigations.
  • Conduct site checks and road observations according to client and local policy. Document findings accordingly and provide necessary reports to project staff.
  • Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles.
  • Monitor street operations for on-time performance and schedule and route adherence.
  • Provide customer information for site personnel and at key locations.
  • Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions.
  • Accompany operators to medical facilities as required after accident or injury, ensure proper administration of post-accident drug and alcohol testing.
  • Fill vacant shifts as necessary to ensure full-service delivery.
  • Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections.
  • Identify potential rerouting required as a result of traffic, construction or accident situations.
  • Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
  • Assist operators with service or passenger problems.
  • Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
  • Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures.
  • Assist in determination of preventability of accidents and incidents and make recommendations for future training based on individual events or on system trends.
  • Accurately document all field observations and ensure file maintenance
  • Assist in maintaining an adequate and complete employee filing system and participate in audits and inspections. Road Supervisor. The Road Supervisor will monitor street operations according to client, operations, and safety department requirements.

Talent Requirements:

  • High School diploma or equivalent
  • Previous passenger transportation in current project or similar environment required.
  • Previous commercial driving training experience required.
  • Excellent safety and service record.
  • Certified by the Department of Transportation (DOT) in "Instructor Course in Bus Operator Training" to teach classroom instruction and sign DMV documents. Certification is preferred, but not required.
  • Must hold a valid OR. CDL Class B with Air brakes and passenger driver's license.
  • Knowledge of local training program and local operations.
  • Familiarization with service area.
  • Knowledge of project specific vehicles, components and data/communications systems.
  • Excellent customer service skills.
  • Ability to read, write and speak English.
  • Ability to communicate effectively and work with all departments.
  • Ability to work independently and objectively.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.