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Dispatcher in Hanford, CA at MV Transportation

Date Posted: 1/2/2019

Job Snapshot

Job Description

MV Transportation is seeking an experienced Dispatcher who works to direct the day-to-day route operations and report to the discrepancies to the Operations Manager. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Operations Manager as appropriate.

Walk in for Interview

Monday through Friday / 8 am - 12 pm

13400 Hanford Armona Road, Hanford, CA 93230

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Job Responsibilities:

  • Takes client calls and communicate issues with drivers and Operations Manager as appropriate.
  • Monitors radio, telephones and on-road provision of service for quality.
  • Responsible for influencing positive employee morale and quality customer service.
  • Monitors daily system performance.
  • Participates in analysis and review of operating performance.
  • All other duties, as assigned.

Talent Requirements:

  • One (1) year previous Dispatcher experience preferred.
  • Two (2) years of Customer Service experience is preferred.
  • High School diploma or equivalent.
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.
  • Demonstrate a high customer service commitment.
  • Able to demonstrate professional phone manner.
  • Knowledge of the service area is a plus.
  • Must be able to successfully clear a live scan background check.
  • Must have the ability to obtain a CDL B-P and School Bus Certificate.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.