Human Resources Generalist in Dallas, TX at MV Transportation

Date Posted: 9/12/2019

Job Snapshot

Job Description

MV Transportation is seeking a Human Resources Generalist to work with employees and the regional Human Resources team to investigate, document, and bring resolution to Tier 1 employee relations issues in a manner consistent with the organizations policies, procedures, and state and federal law.


  • Serve as a single point of entry to document and route incoming ER issues (via hotline, email, mail, etc.) to the appropriate party.
  • Conduct Tier 1 internal employee investigations and respond to general inquiries.
  • Conduct initial intake calls (when needed) to identify the nature of the issue.
  • Serve as a liaison with various corporate departments to coordinate responses on inquires related to paychecks, benefits, vacation, etc.
  • Assist the regional HR team in documenting findings and generating close-out letters.
  • Escalate or route as required per escalation matrix.


  • Ideal candidate will possess three (3)+ years' experience in Employee Relations or HR Generalist role.
  • Must be able to use judgement to assess risk and sensitivity level of employee concerns.
  • Experience in investigating and resolving complaints and working with employees to resolve issues.
  • Excellent oral and written communication skills required.
  • Bachelor's degree or equivalent experience, PHR/SHRM-CP certification preferred.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.


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