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Operations Manager in Union City, CA at MV Transportation

Date Posted: 2/4/2021

Job Snapshot

Job Description

MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:

  • Effectively manage on-time performance using current GPS routing technology.
  • Conduct all route scheduling and Call center functions, and driver availability.
  • Identify, select, train and mentor location staff.
  • Assist in overseeing safety, training programs, and processes to ensure compliance with company, contract and regulatory requirements.
  • Contributes to maintain the safety culture of the division.
  • Conduct employee coaching/progressive disciplinary documentations.
  • Maintain a strong relationship with Union Business Agents.
  • Maintain client contact routinely to meet or exceed expectations.
  • Assist with conducting periodic departmental audits, and month end reports.
  • Daily, weekly and monthly review of key operational metrics.
  • Implement, promote and adhere to company policies and procedures.
  • Participates in location labor and employee relations activities.

Talent Requirements:

  • Must have one (1) to three (3) years of management experience in a similar sized paratransit environment.
  • The ideal candidate would have experience in scheduling and personnel management and training.
  • Must be able to work independently and have strong written and verbal skills.
  • Knowledge of the contractual obligations is a must to perform this job correctly.
  • Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers' activity.
  • Trapeze/ Simpli experience preferred.
  • Syncromatics experience preferred
  • MS Office, strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking skills.
  • Experience managing fast paced environment.
  • Additional duties/responsibilities based upon individual contract requirements.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.