Senior Systems Engineer in Dallas, TX at MV Transportation

Date Posted: 1/27/2020

Job Snapshot

Job Description

MV Transportation is searching for a Senior Systems Engineer with a broad set of advanced technical skills to support, configure, implement, and continually improve our technical infrastructure operations. The Sr. Systems Engineer will ensure optimal system uptime is achieved and deliver an exceptional technical support service to our customers.

Job Responsibilities

  • Provide exceptional and professional customer service to internal staff and external clients
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Provide AWS cost optimization solutions
  • Work within the AWS Portal to decipher cost components
  • Manage AWS Environments for staging, developing, and production
  • Bring AWS IaaS expertise in an End User setting to engineering and operations team
  • Administer services such as Active Directory, DHCP, DNS, wireless, multi-factor authentication, etc.
  • Assist with projects involving server, network, and data center support as directed (Windows)
  • Actively participate in high-level team activities such as suggesting architecture improvements, recommending process improvements and conducting tool evaluations
  • Follow change control policies when implementing changes within internal and customer environments
  • Accountable to meet or exceed performance metrics (KPIs) for IT Operations and infrastructure
  • Perform advanced build, administration, and support of MV Transportation's key Data Center technologies
  • Troubleshoot complex systems issues and work with third party resources as required
  • Adhere to standards across IT Operations and contribute to continual improvement in our technical support and delivery
  • Strong ability to manage multiple projects, manage time, and work with other staff members, as well as departments on critical projects
  • Soft skills: excellent problem solving, communication, sense of urgency, and possess great customer service skills
  • Create and maintain technical documentation as required
  • Belongs to an on-call rotation which includes off-hour duties
  • Perform special projects and other duties as assigned

Job Requirements/Experience

  • Five (5) years' experience with Windows Server and Windows domain environments
  • Five (5) years' experience with system monitoring, log management and event analysis
  • Five (5) years at a senior level supporting Data Center and Enterprise 24x7x365 environments
  • Exposure to AWS Cloud and preferred Azure
  • Exposure to processes such as Incident, Change, Problem and Release Management
  • Exposure to public cloud computing (i.e., AWS, Azure, Google)
  • Analytical and problem-solving skills
  • IBM BigFix Patch Management
  • Expert in Office 365 Administration
  • AWS Experience especially with VPCs, EC2, RDS, Route53 and KMS
  • Microsoft Windows 2K12 R2 - 2K16
  • Advanced Administration of Active Directory
  • VMWare/VCenter Experience
  • Proofpoint Email Security (plus)
  • Kaseya Remote Management system (plus)
  • ADFS
  • DNS, DHCP, NAS, VPN, load balancing/clustering concepts, backup solutions (preferably BackupExec)
  • Solid administration, configuration, and support of a Hybrid Exchange/Exchange Online environment
  • Experience using ServiceNow ITSM
  • Experience using Solarwinds and Datadog Monitoring platforms
  • Travel to remote Data Centers as needed (negligible)
  • Participation in on-call rotation

Preferred Level Experience

  • Industry certifications: MCSA, MCITP, AWS certified Associate
  • Experience working in large scale, enterprise environments with enterprise controls
  • PowerShell Scripting
  • VMWare experience
  • Dell Server hardware (PowerEdge, VRTX)

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.