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TLC Attendant in West Hollywood, CA at MV Transportation

Date Posted: 10/24/2018

Job Snapshot

Job Description

MV Transportation is seeking TLC Attendants to provide TLC service which includes assisting qualified passengers from the door to the vehicle along with belongings, groceries, etc. and return trip.

  • The Attendant is to assist qualified passengers from the door on the vehicle. He/she shall assist with the bags, groceries, etc. for the passenger and ensure engagement of appropriate passenger securements while providing excellent customer service
  • Maintain order on vehicle during transport and proper client monitoring
  • Act as liaison between passenger and operations staff, ensuring accurate attendance and delivery of clients.
  • Effectively communicate problems or situations and proactively working to resolving issues that affect agency clients , caretakers and other passengers
  • Aide vehicle operator in the event of accident or passenger emergency in securing the vehicle and safety removing all passengers where necessary
  • Diffuse difficult situations in a positive manner and with respect to the needs of the passengers
  • Ensure safe and clean vehicle condition at the start and end of each shift
  • Communicate effectively with dispatch or central office personnel via two way radio
  • Assist operators in navigating and finding locations where necessary
  • Professional demeanor and appearance
  • Reliable in attendance
  • Team player and helpful to staff, management, and peers

Talent Requirements:

  • High School diploma or equivalent
  • Customer service experience
  • Ability to read, write and speak clearly the English
  • Maintain attendance within policy
  • Handle multiple tasks accurately and effectively
  • Additional responsibilities, as assigned

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.