QA Monitor - Mystery Rider in Oceanside, CA at MV Transportation

Date Posted: 11/8/2019

Job Snapshot

Job Description

MV Transportation is seeking a QA Monitor - Mystery Rider who will be responsible for conducting quality assurance observations on MV Transportation buses and coach operators, including operator's appearance, on time and safety performance, customer service skills and vehicle condition.

Some of your responsibilities will include:

  • Conducting thorough and accurate rider observation, by utilizing assigned software
  • Analyzing operator/ vehicle condition and noting deficiencies
  • Submitting timely Mystery Rider evaluations to MV Quality Assurance team

Talent Requirements

  • High School diploma or equivalent
  • Customer service experience
  • Basic computer skills
  • Attention to details
  • Experience riding public transit a plus
  • Must have access to a smart phone or computer to submit required reports

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.